Enhance Your Customers Journey
Streamline bookings, enhance communications, and centralise data for optimal customer management.
Meet customer expectations with streamlined booking processes
Effective communications build stronger customer relationships
Centralised data ensures consistency and accuracy across interactions
Integrated Mobile Itinerary + PDF version
Enhanced travel experience with mobile itineraries
Odyssey's mobile app pushes travel itineraries directly to customers' devices, offering a convenient way to access trip details, check schedules, and receive live updates, enriching their travel experience while ensuring they have all necessary information at their fingertips.
Push itinerary data to mobile app
Map & Weather integrations
Customer Information Platform- your secret sauce
PDF version available to email/print
Customised Email Communications
Personalised or templated emails that connect and convert
Through integrated email functionality, Odyssey enables sending of customised communications, including detailed trip itineraries and payment information, using dynamic templates that can be personalised for each client to enhance engagement.
Automated or manual email process
Monitor what's opened and read
Add itinerary, vouchers or other documents
Interactive Online Forms & Waivers
Direct engagement through accessible online forms & waivers.
Odyssey's online forms allow customers to update their personal details directly, improving accuracy and engagement. This feature facilitates the collection of critical information for trip customization and smooth operations.
Sign off Waivers online or in person. Remove .pdfs and waiver apps.
Access via email 'button'
Personalised
Populated with existing data eg known details
Comprehensive Booking System
One source of truth for Customer data.
Odyssey streamlines the booking process, allowing easy management of individual and group bookings. Organisers and payment details are clearly tracked, enhancing operational efficiency and customer satisfaction.
Scheduled or Custom tours
Guided or Self-Guided
Easy flow of customer data through services
Odyssey Tour Management Software Solution by Creative Technology NZ Ltd NelsonNew Zealand
