The Operating System
for Multi-day Tourism
Simplicity when you need it, great depth as you grow.
Manage the complexities of multi-day tourism, ensuring your business operates seamlessly, without the hassle of spreadsheets or multiple apps.
Every journey, every detail
Born out of cycling and hiking tourism, Odyssey has created a comprehensive Tour Management system that adapts to your stage of business growth.
No more missing data, duplication or errors
Whether you’re making the move from siloed spreadsheets or stand alone apps, Odyssey brings all your data into a single view of Customer, Supplier and Logistics.
Logistics
challenges solved
Integrated field operations give your team in the field the knowledge they need to deliver the best customer experience.
Next level
communications
Generate communications in a single integrated system with workflows that deliver consistent and professional touch points, all with your own branding.
Scale without additional resources
The operational efficiencies delivered by Odyssey will enable your business to add new itineraries, flexible tour types and handle higher customer volumes without increased staffing levels.
We what offer...
Tour Management
Streamline logistics, enhance resource coordination, luggage and route planning.
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Customer Management
Manage bookings, communications, mobile, online forms and waivers.
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Supplier Management
Manage dashboard, records, rates, bookings, and communications.
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Products & Packages
Manage tour options, templates,
enquiries and proposals.
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Integrations
Online bookings, Xero finance,
and Ai services.
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Itineraries
Itinerary builder, PDF and mobile, maps, weather - your secret sauce.
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Ai Assist
Ai assistance to create itinerary text for suppliers, locations and proposals.
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Reporting
Customised, performance or logistics, adhoc, pivot table, charted or table
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Our Support
Discovery to Onboarding and Ongoing. Committed to your business success.
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“The degree of sophistication and friendly ‘look’ of the programme provides us with an asset and business tool that takes us to a level of professionalism that reflects well on us.”
CYCLE JOURNEYS NZ
We make the transition to Odyssey seamless
1. Discovery Call
A Zoom meeting with you to discuss the challenges you're trying to solve, your business goals and what you're looking for in an Operating System.
What are you trying to solve or achieve?
2. Demonstration
We show you inside Odyssey, how it works, and how it adds value to your business goals, operations and processes... bring your key team members.
How can Odyssey help you achieve this?
3. Going Live
We transition your team through the onboarding process with training modules, or with white glove service.
Take action, and get the benefits of Odyssey.
What do our clients love about Odyssey?
Operations run seamlessly so my customers are happy...
One system to build the product, drive operations, connect services, and deliver a professional customer experience.
"I’m trying to find a new difficult and time consuming task to challenge me, now you're making my work life far too easy! "
Increasing efficiencies & productivity saves me time and money...
Reduce errors, costs, churn and siloed activity. And remove repetitive routine tasks increasing efficiencies and productivity.
"It was like witnessing a miracle, something that used to take me 1-2 weeks to complete was suddenly done in about 10 seconds!
User friendly multi-day operating system that's configured to my business...
Our user-centred design philosophy means Odyssey is modern and easy-to-use, and configured to 'fit' your business. Packaged to suit your business needs with add-on additional functions as your needs evolve.
"I'm aware of other solutions advising it could take a week,…. And they wouldn’t know where to start!!"
Happy Staff & Visitors
Increase Productivity
Efficiency & Cost Saving
94% of Our Client's Visitors Scored 'Excellent'
Trip Advisor Feedback
200,000+ Overnight Operations
Up to 75% Time Savings on Administration Tasks
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